The list of services and work on the main property in an apartment building. Works of emergency service systems

For violations of the rules for the maintenance and repair of the ICD, the management organization may be fined in the amount of up to 300,000 rubles in accordance with Part 2 of Art. 14.1.3 Administrative Code. Read about what mandatory services Must provide the WE and what work should be carried out to properly execute the responsibilities for the management of the MKD.

List of mandatory work and services for the content of MKD

The minimum list of works and services that the organization performs and provides a license to manage a multi-apartment house is set forth in the Decree of the Government of the Russian Federation of 04/03/2013 No. 290.

The interaction of the UO with owners on the content and repair of MKD

In addition to the responses to the requests of owners, the UN is obliged to cooperate with them on the maintenance and repair of common property of the house:

• prepare suggestions for maintenance and current repairs, develop lists of work and services and calculate financial needs for their implementation, make proposals for the conduct of overhaul and the use of the general property of the Ministry of Conscription by third parties on a reimbursable basis;
• to organize general meetings of the owners of the premises in the MKD and bring the projects of documents related to the content and current repair of the general property of the house, control the implementation of OSS solutions.

Emergency Managers Managing Organization

The management of the home organization should organize the work of an emergency dispatch service for receiving and executing applications from the MKD residents and provide an ads of loud-speaking communications with the MCD, and this connection must be bilateral.

This group includes control of the state of intramanema engineering systems, the level of gas supply and collectors and the operational elimination of accidents on the domestic engineering systems in compliance with the deadlines established for such work.

Works and services for the content of design elements of the MKD

This includes the largest list of works and services that the management organization is obliged to fulfill for the purpose of proper maintenance apartment house.

1. The work on the foundations of the MKD includes:

• monitoring the condition of the visible parts of the foundation of the house, inspection with the help of shurts, drawing up an action plan and work to restore the foundation in places of damage;
• control over the state of waterproofing the foundation, the drainage systems and the restoration of their performance when defects are detected.

In case of inspections of the foundation, regardless of its species, the NU must pay attention to the absence of corrosion of reinforcement, separation, cracks, releasing, deviations from the vertical.

2. For proper roofing, arch, overlapping and attic rooms under the roof, the management organization should:

• check the roof (roof) on the absence of leaks, control the state of lightning protection devices, drainage devices, auditory windows, exits on the roof, pedestrian tracks (if available) on the roof;
• control the state of carrying roofing structures, their fasteners, temperature seams, inner drainage, protective concrete slabs, fences, draining layer, places of support of reinforced concrete structures, painting layer of metal elements with anti-corrosion paints;
• when detecting defects - plan and carry out restorative and repair work;
• check the roofs for garbage, dirt, snow, icicles and sleep; when they are detected - to clean;
• check attics (if available): Door closing density, insulation state, temperature and humidity level;
• control the state of overlaps and check them on the absence of cracks and corrosion, follow the state of their waterproofing, sound insulation, insulation.

• identification of any defects and damage on walls, partitions and places of their compound with other structural elements;
• checking the external finishing of the facade, the internal decoration of the walls and the identification of violations of the conditions of operation, unauthorized redevelopments and rebuilding;
• compilation of plans for surveys of walls and partitions, plans for carrying out repair work on the results of inspections and their conduct for proper content.

What kind of work should be carried out in the house depends on the characteristics of the most apartment building and materials, from which it is built, because for MKD from reinforced concrete blocks and a wooden house of work on the control and maintenance of walls and overlaps will be different.

If there is in the house of basements, the NU is obliged to:

• check the condition of the inputs into cellars and pitches, temperature and humidity level in basements, operating condition of doors and locking devices on them, waterproofing and drainage devices, heat shields;
• identify unauthorized changes in the initial structure of the basement, deviations from the design conditions;
• eliminate the reasons for the violation of the temperature and humidity regime, take measures to prevent the littering of basements, flooding and pollution;
• eliminate identified faults.

If in apartment house An elevator is established, the control organization follows:

• carry out the maintenance of the elevator, including emergency, and repair;
• organize the inspection of the elevator after its repair and replace individual elements;
• organize dispatch control and communication from the elevator;
• carry out dry and wet cleaning of floors and walls of elevator cabins, elevator sites and holls.

A properly must contain doors, windows and stairs in an apartment building. The WE should check these elements on the absence of defects, breakdowns, integrity disorders, chips. If such problems are detected, the WE should make a plan and carry out restoration work. Also in the responsibility of the UO, there is a cleaning of stairs, washing windows, wrapped doors and railings.

Work on maintaining the fire system, ventilation and chimneys

Outdoor engineering systems are also included in the responsibility zone of the management home of the organization, so the UO should take measures for the proper content of ventilation and smoke systems:

• check the condition of all elements of the ventilation and smoother systems, including blockage, damage to the anti-corrosion layer of paint, on the integrity of the structures;
• monitor the serviceable state of automatic smoke removal systems, anti-refinery;
• carry out the maintenance of smoke removal equipment and ventilation systems and inspect them at least three times a year;
• develop plans for restoration work when detecting defects, damage in ventilation and smoke removal systems.

To provide fire safety Home need:

• conduct inspections of the state fire alarm, fire yields, stairs, ladies, passes, emergency lighting systems, fire extinguishing systems and fire protection systems;
• change the failed sensors, wiring and fire-fighting equipment, repair alarms, ground circuit, clean fire hydrants from garbage and sleep.

This group also includes the work and services that the UO should perform and provide for the proper maintenance of gas equipment in the house:

• check the condition of the domestic equipment and eliminate faults that can lead to a gas accumulation in the house;
• carry out maintenance and repair of systems for controlling the size of the premises;
• take measures to ensure the safety of people in the elimination of gas leakage.

OSO duties on the provision of public utilities

Regardless of whether the UO is an executor of utility services for DHW, HBW, electricity supply, heating and water supply, it is responsible for the working condition of engineering systems, with which residents of the house receive these services. Therefore, it is necessary for the proper content of all the domestic systems:

• check the health and maintenance of general-made PU, hot and cold water supply systems, water disposal systems (sewage), heating (pipelines, measuring complexes, heat-plugs), power supply (including insulation of wires, protective shutdown devices); control the parameters of the coolant and water, the tightness of the pipelines;
• hydraulic tests, test furnaces, washing of central heating systems, flushing water tanks, cleaning the storm sewage, eliminate blockages, remove air from the heating system;
• plan and carry out repair, eliminating defects, including replacing faulty control and measuring instruments, restore the tightness of the pipelines;
• carry out the maintenance of all domestic engineering systems;
• being a performer to provide utilities proper quality, entering into contracts with the RSO, make calculation and recalculation of fees for provided by KU;
• take complaints from the Ministry of Communal Services of inadequate Quality from the MKD residents, check the stated facts, inform consumers about the reasons for the provision of improper quality services.

For the correct settlement of utility fees, including those provided for the main property of the MCD, the management organization should:

• organize the installation, commissioning and removal of the indicators of the ODEA;
• to accept or independently remove the readings by IPU, notify consumers about the timing of the readings and checking the IPU, the consequences of the unaccepting artist to the residential premises for checking the IPU;
• organize the maintenance of stupute.

The content of garbage chute and the local area

The list of activities that the management organization conducts the proper maintenance of the general property of the MCD includes deratization and disinsection of premises. To avoid the appearance of pests in the House of WE, it is necessary to carry out works regarding the collection of TKO:

• monitor the state of garbage chutes, garbage collectors, cleaning and flushing them on time, eliminate breaks, to carry out disinfection, repair the garbage chute and its separate items when they are out of order;
• organize container sites for the collection of TKO and ensure their cleaning, clean and rinse the garbage bins at the local MCD territory;
• collect hazardous waste and transfer to specialized organizations responsible for their disposal and disposal;
• to export waste and wastewater septic to the yard toilets, if any are located at the local area of \u200b\u200bthe ICD.

For the content in the proper state of the oil area, the WE should remove the yards and entrance groups of entrances, cut the lawns, clean the courtyards from snow and sleep. Also, the ODC duties include work on ensuring the availability of the common property of the MCD for the disabled, according to the maintenance of equipment established for them in working condition and repair when it fails.

Having received a receipt, many tenants wonder: What does the line "Repair and the content of housing mean? To know what you pay for, you should familiarize yourself with the list of services that are included in this graph. Payment for the maintenance of the house is charged on established tariffs in accordance with such a document as the Housing Code.

The list of services includes overhaul and maintaining common areas (elevator equipment, staircases, corridors, and so on) in proper condition. As for repair work, there should be no questions here. And the concept of "content" at home requires more detailed explanation.

Housing content: what are you paying in 2016-2017

Organizations that are responsible for the safety of residents of a multi-storey building regularly must inspect the building (article 154 of the LCD RF) to identify any faults, assessing the condition of the house and its individual zones. The payment for maintenance services also includes:

• lighting of public areas (bulbs replacement);
• cleaning of public premises;
• maintaining cleanliness at the cottage site;
• gardening of the yard and adjacent territory;
• guaranteeing the proper temperature and relative humidity of the air inside the house;
• providing all safety standards;
• timely removal of garbage.

The above services refer to the main one. In addition, the housing content includes more whole line Additional work, which are described in more detail in Article 154 of the LCD RF. The list periodically make changes and various additions, the decision on which is taken on general meeting tenants. At this meeting, representatives of housing and communal services should be present to draw up a protocol, which comes into force only after the authorized employees of the UO (managing organization) and representatives from the residents of the multi-storey building will be signed.

Maintenance

If the receipt has a separate line "Current Repair", you should know what is included in this cost. As a rule, the list of services includes the repair of gas equipment located inside the house, carrying out restoration work of various structural elements of the building, as well as planned maintenance of engineering systems and equipment.

All these services residents must pay, depending on the size of their share in the property, which belongs to all owners of apartments in this building. The size of the board is installed at the general meeting. To independently calculate the exact amount of payment, you need to find out the value of the current tariff and multiply into the square of your apartment.

Seasonal work

The amount specified in the receipt may vary depending on the time of year. Managing organizations, in addition to major regular services, are carried out additionally seasonal work. Among such services should be allocated:

1. Repair work and strengthening the roof, drainage.
2. The content of the facades, as well as the removal of the detached plaster or replacing the tiles on the walls of the building.
3. Care of railings, doors and windows.
4. Seasonal work on the coating of wooden structures by antiseptic means.
5. Cleaning the roof from snow and ice in the winter season.
6. Snow cleaning on the territory adjacent to the house.
7. Preparation (painting) of playgrounds for use in the warm season.
8. Care of plants on the land plot near each entrance and on everything adjacent to the home area.
9. Calculation and preservation of the heating system.

A complete list of services should be stipulated by representatives of the management organization with residents. Tariffs for housing repair and other types of work on its content should also be coordinated with the owners. Each owner of the apartment has the ability to check the compliance of the established tariffs by legislatively established standards.

Often, because of ignorance, many are overpowable for repair and housing content, because it is not in every case this issue is discussed and coordinated with tenants. Therefore, it is recommended to check the existing tariffs before making a payment.

When finding out that the circumstance that the list of services was compiled without a general meeting, and tenants now need to pay for services that they are not provided, the meeting should be organized in urgency. According to current legislation, representatives management company Do not have the right to refuse: they must appear at the meeting in obligatory and coordinate the full list of services included in the repair and home availability.

If we are talking about the formation of prices for this type of services for the residents of municipal buildings, the obligatory payment for hiring hill is also included. This amount is subsequently used to pay for repair work, purchases building materials and carrying out work on home maintenance in proper condition. At the same time, in the receipts, which coming to the tenants of municipal houses, there should be no lines "overhaul and housing content". These services pay for the owner of housing or an organization that is its owner. Tariffs are formed for each individual group of services: the cost of overhaul, the maintenance and renewal of housing is determined, and so on.

If in the receipt you received in a separate line, such a service is made as the removal of garbage or cleaning the elevator, most likely it is done in order to mislead the tenants. Such work is included in the list of services marked in the "Repair and Housing Content" line, therefore the individual fee should not be charged. When discovering such a violation, you should organize a general meeting and require authorized employees of the management organization to exclude this line from receipts. If such a service has been made separately as the electric lighting of public places, it means that a smaller amount must be specified in the "Content and Repair" row.

The list, the periodicity of the provision of services and their cost are indicated in the contract of management of the apartment building. IN this document The composition of the property with which work will be carried out, the procedure for determining the cost and procedure for making the board should be indicated. Authorized employees of the management organization, being customers of services, are obliged to monitor, constantly monitor the quality and deadlines for all types of work prescribed in the contract.

Housing content - What is hiding behind this concept?

Upon receipt of a monthly receipt for paying utilities services, each of us at least once wondered what is meant under the item with the name "Payment for the content of housing".

If we consider this concept in terms of russian legislationThe payment for the content of housing is accrued in accordance with the Housing Code. This clause of legislation stipulated by Article 154. Payment should include amounts for maintenance, as well as the current and overhaul of the apartment building. If the housing repairs are increasingly or less understandable, then on the management (or content) of the house there are a lot of questions from its tenants. For instance:

What is included in the content of the property of an apartment building?

Here is a brief decoding of the services provided:

1. Inspection of the property of the house with responsible persons from organizations responsible for the safety of health and life of the residents of an apartment building in accordance with paragraph 13 of Art. 154 Housing Code of the Russian Federation.
2. Ensuring the illumination of all rooms in a house intended for general use.
3. Ensuring cleaning and sanitary and hygienic events in public premises, as well as on the territory land plotadjacent to an apartment building, which is included in the composition of the common property.
4. Ensuring the temperature regime and humidity standards in public premises in accordance with the norms and rules of Russian legislation.
5. Providing fire safety standards in an apartment building.
6. Ensuring the timely export of liquid and solid household waste and garbage from the territory of the house (including garbage, which is formed as a result of the activities of individual entrepreneurs and private organizations that are occupied by non-residential premises in an apartment building).
7. Ensuring the seasonal operation of improvement facilities in an apartment building, which are included in the general property of the house (including landscaping of court territories).
8. Ensuring the current and overhaul in an apartment building.

The above list consists of only the main (main) part of the services provided by the residents of an apartment building under the payment for the cost of the home of the housing. The full list of services with sub-paragraphs on the list is detailed in Article 154 of the Housing Code of the Russian Federation.

The list of services for the content of common property can be complemented by some changes, but they are taken by the General Assembly of the residents of an apartment building at the obligatory presence of representatives of the Housing and Housing Company. In order to list the services provided legal forceIt is necessary to compile a protocol comprising signatures of both parties (representatives of the residents of the house and the management organization).

It should be noted that all tariffs for the content of the housing must be coordinated by the owners of apartments - residents of the house. However, there are often cases where the Housing and Hospital Management Company go on footprint of laws, establishing tariffs on their own, without shared meetings. But after all, each owner of the apartment in such a house is quite accessible to check the tariffs for which prices for supposedly provided services are appointed.

And it only remains to regret that overpayments on tariffs happen today everywhere, and the tenants pay the amount for the services that they actually were not provided at all or not in full. And if it turns out that the total assembly of the tenants was not, was not carried out, it is necessary to urgently organize the neighbors and hold such a meeting. The management company does not have the right to refuse to hold a general meeting of residents, as this is provided for by the article by Russian legislation.

What seasonal work is included in the payment for services for the content of housing of the apartment building, and must be carried out by the management companies?

1. Repair and strengthening the roof and drainage (including garbage cleaning with roofing and attic rooms, strengthening and cleaning flue and ventilation pipes, cleaning roofs and visors from hazel and snow).
2. Repair of walls and facades of the house (including the removal of destroyed decor elements and detached plaster, tiles that can be dangerous when falling).
3. Installation, repair or strengthening of the elements of visual information (pointers of the house number, stair and other characters).
4. Repair and strengthening the railings and fences of the porch, stairs and visors.
5. Repair of door and window aggregates (including glass replacement, door springs, replacement of ingred and basement windows and doors, as well as lattices and locks, if necessary on safety measures);
6. Seasonal anti-view and antiseptation of all wooden structures in the house.
7. Promotation with sealant and mastic roofing fistulas and folds, strengthening outdoor drainage, closing of auditory windows and various hatches.
8. Improvement of the local area with a painting gate, fences and lattice fences, with a wip of pointers, with installation and coloring urn, flags, export of dry leaves and branches.
9. Landscaping of the local area, including climbing (flower beds, flower beds, lawns, shrubs, trees).
10. Seasonal training of children's and sports grounds for operation.
11. Daily sanitary cleaning housing Fund (Wet cleaning of cabbage cabins, sweeping the first two floors of staircases, wall watches, rails of stairs, mailboxes, window lattices, plafoons and window sills).
12. Daily sanitary cleaning of the house territory (including cleaning urns from garbage and cleaning container sites where waste tanks are stored).
13. In the winter period, the cleaning of snow from intra-road travel and sidewalks in front of the house, the sidewalks sprinkled with antifungal materials, purification of access sites and metal lattices from the land.
14. In the summer, the waterproof and abuse of lawns, the daily wet cleaning of sidewalks in front of the house in the days when there were no precipitation for a long time.
15. Communication service, technical premises and technical devices in a residential building (including preservation and decomposition of the heating system of the house).
16. 24-hour emergency services for apartments and objects of the local territory by employees of the management organization.
17. Maintenance of power supply systems, sewage, water supply and hot water supply.
18. Maintenance of general technical devices (elevators, garbage collectors, floor electric stoves, the APPS, etc.).
19. Conducting related work in the elimination of emergency situations (digging trenches, pumping water, breaking the clogged holes, opening the plates and floors, replacing pipelines, etc.).

See also: Who is freed from the payment of property tax

A complete list of seasonal work should be carefully coordinated and registered in the treaties concluded between the managers and tenants of the house.

How does the formation of the structure of tariffs for the payment of housing?

As provided for, tariffs for the payment of housing content are formed by the owners of the residential fund. In the case when citizens live in an apartment municipal or state house, then the tariff article, in addition to the payment of the services provided, is complemented by the board for hiring housing. Payment amounts are designed to carry out the current repair, content and update of the housing stock. The tenants of the municipal and public housing are not paying for receipts with the County Service Country. This service is paid only by housing owners or organizations that it belongs.

The structure of tariffs for the payment of housing in an apartment building includes the following costs:

1. Fee for hiring (for the use of residential premises), for residents of municipal and public houses.
2. Fee for the repair of residential premises.
3. Fee for the maintenance of public premises.
4. The fee for the overhaul of the residential fund (only for owners of residential premises in an apartment building).

It is necessary to take into account the following: if the receipts for the cost of housing contain separate dedicated payment points, for example, "for garbage collection" or "for cleaning elevators", then this is regarded as a gross violation. All such services are included as subparagraphs to the main service "For the maintenance of housing." If they are still isolated separately, then only with the aim of introducing residents (owners of housing) is misleading. Each tenant is given the right to verify the correctness and completeness of the accrual of tariffs for payment for the content of housing.

What is included in the monthly payment for the content of the housing?

Monthly, receiving a receipt for paying housing and communal services, many are asked the same question. What does it mean "Housing content"?

Now let's try to find out what it represents this conceptAnd also learn what is included in the concept of "housing content".

First of all, it is worth saying that this issue is regulated by the Housing Code. The very concept of housing content is the payment of various minor repairs, as well as the overhaul of the multi-storey building.

What include property services in an apartment building?

Let's deal with the main list of services that are included in the content of the housing.

• Inspection of the premises special serviceswho are responsible for security. Such may be fire brigades, rescuers, lifters and many others.
• Proper lighting of all rooms. In fact, this condition is rarely fulfilled, and the tenants themselves acquire light bulbs and put them in the entrances. But it is important to understand that this can be simply contacting local Housing and communal services with a complaint about bad lighting in one or another place at home.
• Cleaning. It turns on not only the cleaning of the territories around the apartment building, but also holding cleaning in the house itself, in public premises. For example, on stair cells.
• Waste disposal timely.
• Providing repair in the house.

This is the main list of services that are included in the housing content. Unfortunately, very often they are not performed properly. But you need to understand that every citizen can write a complaint on a particular item. In this case, the Housing Authorities will have to fulfill their functions and report for the work done.

In addition to the main services, payment may include additional services. Or vice versa, some of the main services can be excluded.

All this is done at the joint assembly of residents of an apartment building. At this meeting, not only the tenants themselves should be present, but also local representatives from the utilities. At the meeting and discusses the issue that will be included in the wholesale of housing. For example, people can give up cleaning in their home, and remove everything themselves.

It is important to understand that it is at such meetings that the tax that the tenants themselves will pay and will pay. Unfortunately, such assemblies are quite rare. And if there is no assembly, then there are no revised norms. In this case, the Housing and Housing Authorities themselves may appoint any tariff and make any services provided. But in fact, no one will know what pays, which means that the services are not necessary.

Similar cases are widespread. People overpay and at the same time they are engaged in the content of housing. And it must be said that this happens only because of the negligence of tenants. After all, if they prescribe a meeting and aware of the local Housing and communal services, the latter will be obliged to send an employee to the meeting and listen to the wishes of tenants.

How are the tariffs for his payment?

So now it is worth talking about the formation of tariffs. First of all, it must be said that the owners of apartments that are included in the state or municipal property must pay an additional tax, it is called - hiring housing.

At the same time, they should not pay, for example, repairing a multi-storey house. This is due to the fact that payment for such types of work falls on the shoulders of the owner of the housing, that is, the state or municipal authorities.
Now let's look at how the structure is formed to pay for the content of housing.

• Payment for hiring. As already mentioned, such a tax pay exclusively people who did not privatize their apartments, which means they are in the municipal or state owned. It should also be said that on this line in the receipt, you can easily determine whether the apartment is privatized or not.
• Payment for repairs. Here, in theory, the repair of residential premises is included.
• Payment for maintaining cleanliness and order in public premises. This includes both small components, such as lighting, and large - overhaul.
• Pay for major repairs. But here it is necessary to say that this item is introduced into the concept of "housing content", only in apartment buildings. If this is included in the housing tax tax, for the tenants of the private sector, then this is already a violation.

By the way about violations. If in the receipt, which is brought monthly, one of the above items will be specified separately, then this is a gross violation. Either any other item relating to cleaning, destruction of garbage or repair, this is all violation.

This is considered to be a violation because all these items must be connected to one point - payment for housing content.

In cases where a citizen finds a violation, it is necessary to contact the utilities and utilities authorities. In theory, they must take action and correct a violation by issuing new receipts to all residents.

But in practice, coming to the Housing and utilities bodies, you can hear something like: "We are not enough money, which is included in the departure point of housing, so you have to write additional pointsso we could pay wages workers, and they, accordingly, could perform their work at the proper level. "

In this case, you need to go to court. It can do both one tenant and all residents immediately, putting their signatures. Ideally, get a written refusal to correct the violation, from authorized person. But this is rare, as everyone understands that this is really a violation.

The problem is that these amounts are often not as critical, and people simply do not have time and desire to understand everything. Therefore, most simply pays for all additional services. But here is the PRED, and where do this money go?

Now let's go through several points that are often included in the cost of housing.

Is there an intercom?

Here the question is quite controversial. The intercom must be installed, and after serving it, repair breakdowns and so on. Someone should pay for this, and this someone is tenants.

Here everything can be divided into two options.

• The intercom was established by government agencies. This is quite rare when government bodies put similar devices in homes. But if the tenants at the meeting appealed to the representative of the Housing and Communal Services and he agreed to put the intercom in an apartment building, in the future, its service will be included in the housing content.
• The intercom installed the tenants themselves. This happens in the overwhelming majority. One or more initiative tenants are collected from all a certain amount and put the intercom. Further, once in the floor or year, they collect money for servicing this device. In such a case, the intercom cannot be included in the "Payment for the Homeland" authorities, because in fact, state bodies are not as not involved in this issue.

The most common problem is cases when the tenants themselves put the intercom themselves pay for the service. At the same time, they do not even suspect that they pay for service also to the state.

Unfair workers who see the intercom in the house may include it in tax. Checking the authorities, simply will not be able to understand who and for whose funds it was put. And the tenants themselves do not even notice the difference, because the amount is very small.

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The withdrawal of garbage

With the removal of garbage a separate story. Let's deal with more details. There are only three situations.

• The trash is exported, while the tenants specifically do not pay for it. These are the names of the situation that should be. The withdrawal of garbage should be included in the cost of housing. That is, he cannot go a separate point in the receipt. There are cases when residents refuse to export garbage at meetings, but for this requires grounds.
• So, the second option. If residents refuse to export garbage and want to hire a private firm for export. It's easy enough to do it. For example, the house is located on the outskirts of the city, and the urban garbage collectors are very rarely reaching the house. Residents can simply collect signatures and refuse to export, engaged in solving the issue on their own.
• Last option when the garbage is exported, while the tenants pay for it on the receipt. Most do not even pay attention to it. Amounts are specifically small, so no one went anywhere to understand. But, as they say: "From the world on a thread ..." - and in the end, it turns out a large amount. But this situation should not be, it is a gross violation.

Everything is quite difficult here. It is necessary to understand what is included in the article on the payment of housing, in a specific house. In fact, payment of housing and communal services is, to some extent, payment for the content.

But this state body, often violates the rules and exceeds their powers. Therefore, it is necessary to deal with each case by fact.

What seasonal work included in the payment of services for the maintenance of housing of the apartment building should be carried out by the management organizations?

It is simply impossible to bypass the side of the issue of seasonal work.

Let's look at the entire list so that every citizen could know what he pays taxes.

• Roof repair.
• Repair of drainage, ventilations and the like. You can also include the repair of the garbage disposal.
• Repair, installation, railing strengthening. This includes repair steps, as well as visors at the exit from the entrance.
• Repair of doors and windows. Replacing windows, doors, as well as replacing components.
• Care adjacent to the house territory. Painting fences, gates, withdrawal of branches, leaves, snow cleaning and the like.
• Landscaping.
• Care for children's sites. Here you can make and care for sports grounds.
• 24-hour emergency service.
• Watering the heads, flower and the like.

It should be understood that the entire list of work should be similar to the contract, which is compiled at the assembly of residents and representatives of the Housing and Civil Code. From this list you can remove some items (not all), and add several other items.

Summing up, it is worth saying that payment for the content of the housing, the question is not enough. It has many pitfalls, as well as controversial moments. In any case, you need to know what to pay for. Ideally, every citizen must familiarize themselves with the treaty that is concluded between the tenants and housing and utilities bodies.

And of course, you need to not forget to look at the receipt, reading all points, and not just the line "The result".

If violations are detected, it is necessary to immediately solve this issue.

Also very important regularly Conduct residents of tenants. If it will be present as much as possible living in the house of citizens, then you should not fear that you have to throw money into the wind, paying services that do not turn out.

It is also important to understand that for privatized apartments and for apartments, which are in state or municipal property, there are various taxation systems.

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Control Federal Service on the protection of consumer rights and well-being in Moscow (hereinafter control) in the order of information and in order to prevent violations of consumer rights from legal entitiesproviding services for the maintenance and repair of common property in an apartment building explains.

In accordance with the rules for the content of common property in an apartment building approved by the Government Decree of 13.08.2006. №491 , the composition of the common property includes:

• premises in an apartment building that are not parts of apartments and intended for servicing more than one residential and non-residential premises in this apartment building (including staircases, stairs, elevators, elevator and other mines, corridors, strollery, attic, technical floors and technical basements in which there are engineering communications, other equipment);
• roofs;
• fencing carrying structures of an apartment building (including foundations, bearing walls, slabs of overlaps, balcony and other plates, carrying columns and other enclosing carrying structures);
• undessential designs of an apartment building (including windows and doors of public premises, railings, parapets and other enclosing non-relaxing designs);
• mechanical, electrical, sanitary and other equipment located in an apartment building outside or indoors and maintain more than one residential and non-residential premises (apartments);
• the land plot on which the apartment building is located and the boundaries, which are determined on the basis of data of state cadastral accounting, with elements of landscaping and improvement;
• other objects located within the boundaries of the land plot for maintenance, operation and improvement of the house, including transformer substations, thermal points intended for servicing one apartment building, collective parking lots, garages, children's and sports grounds located within the boundaries of the land plot on which Located apartment building;
• outdoor engineering systems of cold and hot water supply, gas supply, drainage system, heating system, power supply.

Moreover, the outer boundary of the networks, heat, water supply and drainage networks, information and telecommunication networks, which are part of the common property, is the outer limit of the wall of an apartment building, and the border of operational responsibility in the presence of a collective (generalic) instrument of accounting for the relevant utility resource, if otherwise not established by the agreement of the owners of the premises with the performer of utilities or resource-supply organizationThis is the place of the collective (general-style) metering device with an appropriate engineering network included in the apartment building. The outer boundary of the gas supply networks included in the general property is the place of connecting the first locking device with an external gas distribution network.

General property must be contained in accordance with the requirements of the legislation Russian Federation.

The content of the common property of the apartment building includes Inspection of a common property carried out by the owners of premises and responsible persons, ensuring the readiness of the domestic engineering systems of power supply and electrical equipment, which are part of the common property, to the provision of public utility services, ensuring the necessary temperature and humidity in public premises, as well as their lighting and cleaning; Ensuring fire safety measures, collecting and exporting solid and liquid household waste, care of the elements of landscaping and improvement, current and overhaul, preparation for seasonal operation.

The services and work does not include:

• content and repair of doors to apartments, doors and windows located inside a residential or non-residential premises that are not commonly used room;
• warming of window and balcony openings, replacement of broken windows of windows and balcony doors, insulation of entrance doors in apartments and non-residential premises that are not public premises;
• cleaning and cleaning land plotsnot included in the general property, as well as gardening of the territory and care for elements of landscaping (including lawns, flower beds, trees and shrubs) located on land plots that are not part of the common property.

• the owners of the premises by entering into an agreement of the apartment building from managing organization . either by entering into a contract for the content and repair of common property with persons providing services and (or) performing work (with direct control of the apartment building);
• a partnership owners of housing (housing, housing and construction cooperative or other specialized consumer cooperative) by membership of the owners of the premises in these organizations or by entering out the owners of premises that are not members of these organizations, agreements on the maintenance and repair of common property with these organizations.

Maintenance common property is carried out for warning Premature wear and maintaining operational indicators and performance, elimination of damage and malfunctions of the common property or its individual elements (without replacing the enclosing support structures, elevators).

Overhaul common property is carried out by decision of the General Assembly of Owners premises for elimination physical wear or destruction. Maintaining and restoring health and operational indicators, in case of violation (danger of violation) of the established maximum permissible characteristics of reliability and safety, as well as if necessary, replacing the corresponding elements of common property (including enclosing the supporting structures of apartment buildings, elevators and other equipment).

List of services and works, conditions for their provision and execution, size fees For the maintenance and repair of housing approved at the general meeting of owners premises for a period of at least one year. The size of the board is set in the same for all owners of the premises.

The costs of the main property in an apartment building are owned by the owners of premises, making appropriate payments, while the expenses of the owner must be proportionate to the area of \u200b\u200bresidential premises in individual property

In accordance with Art. 165 Housing Code of the Russian Federation local governments, managerial organizations, homeowners associations or housing cooperatives or other specialized consumer cooperatives are obliged to submit to citizens at their requests information about established prices for services and work on the maintenance and repair of common property in apartment buildings and residential premises in them, about the amount of payment, on the volume , List and quality of services provided, on the participation of representatives of local governments in annual and extraordinary general meetings of the owners of premises in apartment buildings.

In cases of providing services or work improper quality executor obliged to reduce Payment size for maintenance and repair of residential premises. Fact identification of improper quality of services and works reflected in the act. Which is the basis for reducing the size of the board for the maintenance and repair of the residential premises.

For this purpose, the owners of the premises (employers) should first be applied for changing the amount of the board voluntarily to a responsible person (managing organization, HOA).

Within 2 business days, from the date of receipt of the application for a change in the size of the board, the owner of the room (the employer) is sent notice to the date of its receipt, registration number and information about satisfaction or refusal to satisfy the application, indicating the reasons.

Every month paying the receipt, few of the tenants wondering what really means the concept of "content and current repair of an apartment building".

Works should be performed regularly during the entire operational period. Each tenant has the full right to possess information about what he makes a fee monthly, and require proper performance.

Technical supervision of the current state of the property of an apartment building

Inspection of common property. Performed by the owners of premises and responsible persons with the aim of timely detection of inconsistencies between this property.

Ensuring full preparation of general workshop and electrical equipment.

Maintaining common rooms in accordance with the norms of certain indicators of temperature and humidity in them.

Cleaning and sanitary and hygienic cleaning of premises and common areas.

Organizing the places of collection and accumulation of lamps containing mercury, their further transmission in the specialization.

Adoption of fire safety measures.

Capital and current repairs, seasonal preparation for the operation and maintenance of common property.

Conducting events concerning energy efficiency and energy saving.

Elimination of emergency situations, breakdowns and livelihood restoration

Separate Appendix No. 4, relating to the Resolution of the Gosstroita of the Russian Federation No. 190 dated September 27, 2003, it states that the list of work on the maintenance of the house should include work on the inspections and carrying out the circumstances of the premises and elements of houses:

Elimination of minor breakdowns of water supply and sewage systems (replacement of cranes gaskets, breakdowns, fixing plumbing devices, cleaning from sediments of lime plates, etc.)

Elimination of insignificant problems in hot water and heating systems (adjusting cranes, packing the seals, eliminate the flows in the pipeline and devices; disassembly, inspection and cleaning of air seborations, etc.).

Eliminating small breakdowns of electrical devices (repair and change of sockets and switches, replacing the electrical lights and dr.).

Check the shelf life of sewage systems, the presence of working traction in smokeholdcanals.

Small repair of foci and stoves.

Promotation of metal roof elements.

Check the shelf life of electrical cables.

Inspection of means for extinguishing fire and fire system.

Strengthening the knees and funnels, drain pipes.

Ringing and repairing systems for watering.

Repair of equipment located on sports and playgrounds.

Preparation of all technical devices and equipment in the house for seasonal operation

Preparatory work in premises related to their operation in autumn and winter periods:

Warming of opening windows and balconies, entrance doors, overlap of attic rooms, pipeline systems, boiler systems.

Checking the performance of windows and blinds.

Repair and regulation of heating systems.

Warming and cleaning of smyoventicanals.

Replacing door and window glass.

Preservation system of watering.

Checking the functioning of products in the base part of the house.

Repair and insulation of columns and cranes outdoor accommodation.

Delivery of door closers.

Warming and repair of doors.

Cleaning and export of various garbage from home

Cleaning, washing or watering sidewalks, tracks and lawns.

Haircut of lawns, sweeping of foliage, refining flower, children's and sports grounds.

Cleaning and sweeping snow.

Speed \u200b\u200bwith antifungal reagents.

Formation of snow shafts with the necessary intervals between them.

Cleaning visors and roofs, snow removal, icicles and nondes from balconies, loggias and cornices.

Collection and removal of waste.

Repair of the general property of an apartment building

The approximate list of work on the current repairs is described in Appendix No. 7 of the Resolution of the Gosstroya of the Russian Federation No. 170 of September 27, 2003, "On Approval of Rules and Norms of Technical Operation of Housing Fund".

Objects subject to current repairs:

Foundation of the house. It works to correct minor deformations, restore and strengthen the foundations where there are damage.

Walls and facade of the building. This includes sealing of joints, climbing and restoring elements of architecture, repair and painting of facade parts.

Overlapping. Repair work is partial replacement of some fragments, sealing formed seams and cracks, their painting and bonding.

Roof. Strengthening elements of rafting wooden systems, troubleshooting roofing structures, replacement of water pipes, waterproofing, ventilation and insulation.

Windows and doors. Work on the reconstruction and change of individual instrumentation parts and fillings.

Archchair partitions. Includes replacement, sealing and enhancing individual parts.

Balconies with stairs, visors at the entrances to basement, entrances. Works on replacing and restoring individual fragments.

Floor. Are held common work In order to restore fragments.

Finish inside. Mainly restoring the finishing of floors of floors, ceiling, walls with individual elements in the entrance and equipment, as well as in general auxiliary premises.

Heating. It consists of replacing and restoring the work of heating systems, including household boiler houses.

Water pipe and sewage, hot water supply. Replacing and repairing sewer and water systems at home, including systems that provide hot water supply and pumps.

Electrical system systems and electrical devices. Substitution, installation and restoration of the operability of the electricity of the house, except for devices and appliances of intra-ordinary use and electric stove.

Venting system. Restoring the functionality of the ventilation networks of the house, including the fans and the relating electric drives.

Gerbuds. Restoring the functioning of devices for ventilation and flushing, valve covers and devices.

Technical devices of a special general orientation (fire extinguishing systems, general metering instruments, elevators, pumping plants for drinking water, etc.). Replacing and restoring elements of special devices. Performed under the contract with the owner or with the organization serving the residential fund.

External improvement. These are works that are repaired and restoring. These include the elimination of damaged fragments of sidewalks, tracks, passage roads, fences, cavities for rubbing containers. Includes the repair of various inventory related to economic and sports grounds, places for recreation.

If the performer of the services, the specified works included in the maintenance and repair are not produced at home, then each consumer has the right to make a complaint to the State Housing Inspection.

Inclusion of one in content and maintenance of housing

From January 1, 2017, the costs of paying utilities for public needs (ODN) are transferred from the discharge of utilities in housing.

According to changes made to the Housing Code of the Russian Federation, from January 1, 2017, the maintenance fee and the current repairs of the residential premises will include payment:

hot water,

cold water

wastewater leads

electricity consumed with the content of the common property of an apartment building.

Fee for volume municipal resources It will be limited by the regulatory of utility services on one, which is installed for each category of residential buildings.

Can I request additional services?

If the owners have additional wishes for the implementation of work on the current maintenance and repair of common property, for example, the landscaping of the entrances and the further care of plants or the installation of video surveillance, the housing company has the right to refuse to owners in this request. Actions that are not included in the list of work on the repair and content of housing, the serving organization is not obliged to perform. However, residents can hold a meeting, where they will be offered to representatives of the management company to commit for certain actions and perform them in staffing, which will require a separate board.

If most residents support this idea, they can offer a management organization to issue an additional agreement, indicating special conditions cooperation and amount of payment. If the owners have an additional wishes that they discussed at the General Meeting when choosing a home management method, in the contract between owners and housing companies can be approved initially.

Tariff for maintenance and repair

The size of the maintenance fee and the current repairs of the residential premises in an apartment building is determined taking into account the proposals of the management organization and is approved for a period of at least 1 year.

When preparing proposals on the list of works and services for a particular apartment building, a housing organization should calculate the estimated cost of work, which will determine the amount of fee for the repair and the content of the residential premises for this house. This is confirmed by clause 35 of the rules for the content of common property in an apartment building approved by Decree of the Government of the Russian Federation of August 13, 2006 No. 491. In connection with the adoption of this resolution, a letter of the Ministry of Regional Development of the Russian Federation of October 12, 2006, with which you can familiarize themselves are also issued.

Since 2017, the amount of maintenance and repair in the receipt is calculated:

Rate - tariff for maintenance and repair of housing approved by the local administration;

T kr - tariff for the relevant communal resource established in accordance with the legislation of the Russian Federation;

S square - Apartment area;

N. - regulatory consumption of the resource established local organ authorities;

S MOP. - public areas;

S common - the total area of \u200b\u200bresidential and non-residential premises;

(N * s mop * s square / s total) - one.

Consider on the example

Apartment with a total area of \u200b\u200b51 sq.m. Located on the second floor of a nine-story residential building with all amenities with elevator and garbage chute in the Moscow region. Tariff for maintenance and repair of housing 23,60 rubles. Installed standards for generalic need for:

hot water 0,0124 cubic meters;

cold water 0.0220 cubic meters;

electricity 1.54 kW / h.

Tariffs for utility resources:

hot water 100 cubic meters;

cold water 25 cubic meters;

electricity 2.67 kW / h.

Square of public seats 6 000 M.KV. The total area of \u200b\u200bthe house is 18,000 m.kv.

We get:

Calculation of services for maintenance and repair in receipts is usually carried out using software that takes into account all valid regulations Housing and communal services.

Can not pay for the content and repair

According to Article 158 of the LCD RF, the owners of the premises are obliged to pay for the costs of maintaining and repairing common property in an apartment building.

It is possible to abandon some services. In this case, the refusal must be coordinated with representatives of the Criminal Code or HOA, which is done by making a decision on a general aware meeting. The easiest way to abandon the services associated with a separate entrance. For example, the cleaning of the staircase can be performed on their own if the residents of the entrance to this will agree and stop paying these services. Take part in collective voting on this issue, residents can with personal Accounts Site housing and communal services (). In cases of work and providing services for improper quality or with interruptions exceeding the established duration, the management bodies are obliged to reduce the amount of fee for the maintenance and repair of residential premises.

Date of publishing material: March 2017.

You may also be interested:

a) premises in an apartment building that are not parts of apartments and are intended for servicing more than one residential and (or) non-residential premises in this apartment building (hereinafter - public premises), including intercountable staircases, stairs, elevators, elevators and other Mine, corridors, wheelcharchy, attic, technical floors (including built at the expense of the owners of the premises built-in garages and platforms for road transport, workshops, technical attics) and technical basements in which there are engineering communications, garbage cameras, garbage chutes, other serving more than one residential and (or) non-residential premises in an apartment building equipment (including boiler houses, boiler, elevator nodes and other engineering equipment);

c) enclosing the supporting structures of an apartment building (including foundations, bearing walls, slabs of overlaps, balcony and other plates, carrying columns and other enclosing carrying structures);

d) enclosing the adolescent designs of an apartment building serving more than one residential and (or) non-residential premises (including windows and doors of public premises, railings, parapels and other fencing non-reliable structures);

e) the collection and export of liquid household waste, including waste generated by the activities of organizations and individual entrepreneurs who use non-residential (embedded and attached) premises in an apartment building;

Change information:

Decree of the Government of the Russian Federation of May 6, 2011 N 354, paragraph 11 is supplemented by subparagraph "D.1"

d.1) Organization of places for accumulation and accumulation of mercury-containing lamps and their transfer to specialized organizations that have licenses for the implementation of activities to collect, use, neutralizing, transporting, placement of waste I - IV hazard class;

d.2) Work on the content of places (platforms) accumulation of solid utility waste in accordance with the established requirements. These works do not include cleaning the lifting sites of solid utility waste.

In this Rules, the concept " cleaning Solid Municipal Waste Loading Places"Used in the meaning provided by solid handling rules communal waste, approved by Decree of the Government of the Russian Federation dated November 12, 2016 N 1156 "On the treatment of solid utility waste and amending the decision of the Government of the Russian Federation of August 25, 2008 N 641";

h) current and overhaul, preparation for seasonal operation and the content of the common property specified in subparagraphs "A" - "D" of clause 2 of these Rules, as well as elements of improvement and other intended for service, operation and improvement of this apartment building of objects located on the land plot included in the composition of the common property;

Change information:

Decree of the Government of the Russian Federation of May 6, 2011 N 354 Item 11 supplemented with subparagraph "and"

and) conducting mandatory measures for the common property of energy saving measures and an increase in energy efficiency included in the procedure approved in accordance with the established legislation of the Russian Federation;

Change information:

Decree of the Government of the Russian Federation of May 6, 2011 N 354, paragraph 11 is supplemented by subparagraph "K"

k) ensuring installation and commissioning of collective (general-purpose) instruments for consideration of cold and hot water, thermal and electrical energy, natural gas, as well as their proper operation (inspections, maintenance, verification of accounting devices, etc.);

l) the acquisition of cold water, hot water, electrical energy consumed when the content of common property in an apartment building, as well as a wastewater discharge in order to maintain a common property in such a house, provided that the design features of an apartment building provide for the possibility of such consumption, lead (for In the exception of cases when the cost of such utility resources in an apartment building is included in the communal services fee, consumed when the main property in an apartment building, in accordance with paragraph 40

Change information:

Decree of the Government of the Russian Federation of April 3, 2013 N 290 Rules are supplemented by clause 11.1

11.1. The minimum list of services and work necessary to ensure proper and the rules for the provision of services and the fulfillment of the work necessary to ensure the proper maintenance of common property in an apartment building are established by the Government of the Russian Federation.

12. The owners of the premises have the right to independently perform actions on the maintenance and repair of common property, with the exception of the actions specified in subparagraphs "D.1" and "L" of paragraph 11 of these Rules, or to attract other persons to provide services and fulfill the maintenance and repair work General Property (hereinafter referred to as services, work), taking into account the selected method of managing the apartment building.

13. Inspections of common property Depending on the management method, the apartment building are carried out by the owners of premises, persons involved in the owners of premises on the basis of a contract for holding construction and technical expertise, or responsible persons who are officials of the Office of Housing Association, Housing, Housing and Construction Cooperative or other specialized consumer cooperative (hereinafter - responsible persons) or a management organization, and with direct management of an apartment house - persons providing services and (or) performing work.

Change information:

Rules are complemented by clause 13.1 from April 11, 2018 - Decree of the Government of the Russian Federation of March 27, 2018 N 331

13.1. Overview of common property can be current, seasonal and extraordinary.

Current inspections may be general, during which the entire common property is inspected, and partial, during which the elements of common property are inspected. General and partial inspections are conducted within the time limits recommended in the technical documentation for the apartment building and ensuring the proper maintenance of common property, including depending on the materials of the manufacture of elements of common property.

Seasonal inspections are held in relation to the whole common property 2 times a year:

spring inspection is carried out after the melting of snow or the end of the heating period in order to identify those who occurred during the winter period of damage to the common property. At the same time, the volumes of work on the current repairs are specified;

the autumn inspection is carried out before the heating period is on the purpose of checking the preparedness of an apartment building to operate in the heating period.

Extraordinary inspections are carried out for one day after the accidents occurred, a dangerous natural process or phenomenon, a disaster, a natural or other disaster.

14. The results of the general property inspection are issued by an inspection act, which is the basis for the adoption by the owners of premises or responsible persons to meet the compliance or inconsistency of the verified common property (elements of the common property) requirements of the legislation of the Russian Federation, the requirements of ensuring the safety of citizens, as well as measures (events) necessary to eliminate the identified defects (malfunctions, damage) (hereinafter - an inspection certificate).

The technical condition of the elements of the common property, as well as the malfunction and damage identified during the autumn inspection and damage are reflected in the document on the technical condition of the apartment building (inspection journal).

15. The services and work does not include:

b) insulation of window and balcony openings, replacement of broken windows of windows and balcony doors, insulation of entrance doors in apartments and non-residential premises that are not public premises;

c) cleaning and cleaning of land plots that are not part of the common property, as well as landscaping the territory and care for elements of landscaping (including lawns, flower beds, trees and shrubs), located on land plots that are not part of the common property. These actions are carried out by the owners of the relevant land plots.

16. Proper maintenance of common property Depending on the management method, an apartment building is provided:

a) the owners of the premises:

Part 5 of Article 161 and Article 162

by concluding a contract for the content and repair of common property with persons providing services and (or) performing work (with direct management of an apartment building), in accordance with Article 164 of the Housing Code of the Russian Federation;

b) A partnership of owners of housing, housing, housing and construction cooperative or other specialized consumer cooperative (when managing a multi-apartment house):

by membership of the owners of the premises in these organizations - in accordance with the sections of V and the Housing Code of the Russian Federation;

by entering out the owners of premises that are not members of these organizations, agreements on the maintenance and repair of common property with these organizations - in accordance with paragraph 2 of Article 138 of the Housing Code of the Russian Federation;

c) the developer (face providing the construction of an apartment building) - in relation to the premises in this house not transferred to other persons on the transmission certificate or other document on the transfer, from the moment of issuing permission to enter an apartment building in operation:

independently (in the implementation of the Department of Management of the apartment building without entering into an agreement of the management of such a home with a management organization);

by concluding a contract of administration of an apartment building with a management organization - in accordance with Part 14 of Article 161 of the Housing Code of the Russian Federation;

d) the face adopted from the developer (persons providing the construction of an apartment building) after issuing permission to enter an apartment building to operate the premises in this house under the transmission certificate or other transfer document:

by concluding a contract of administration of an apartment building with a management organization - in accordance with Part 13 of Article 161

17. The owners of the premises are obliged to approve a list of services and works at the general meeting, the conditions for their provision and implementation, as well as the amount of their financing.

18. The current renovation of common property is carried out by the decision of the general meeting of the owners of the premises to prevent premature wear and maintenance of operational indicators and performance, eliminate damage and malfunctions of the common property or its individual elements (without replacing the enclosure structures, elevators).

19. The work does not include work on the current repair of doors in a residential or non-residential premises that is not a premises for general, doors and windows located inside a residential or non-residential premises. These actions are carried out by the owners of the respective premises.

20. If the physical wear of common property has reached the legislation of the Russian Federation on technical regulation The level of maximum permissible characteristics of reliability and safety and does not ensure the safety of the life and health of citizens, the preservation of the property of individuals or legal entities, state or municipal property, which is confirmed by the prescription issued respectively federal bodies executive power, Organs state power The constituent entities of the Russian Federation authorized to carry out state control over the use and preservation of the Housing Fund regardless of its form of ownership, the owners of the premises are obliged to immediately take measures to eliminate the identified defects.

21. The overhaul of the common property is carried out by the decision of the general meeting of the owners of the premises to eliminate the physical wear or destruction, maintaining and restoring health and operational indicators, in case of violation (danger of violation) of the established maximum permissible characteristics of reliability and safety, as well as if necessary, replacing the corresponding elements common property (including enclosing the supporting structures of apartment buildings, elevators and other equipment).

22. The fact of achieving the common property of the level of established extremely permissible characteristics of reliability and safety is established by the owners of premises or responsible persons with a reflection of this fact in the inspection act, as well as by the federal executive bodies, the state authorities of the constituent entities of the Russian Federation, authorized to carry out state control over the use and The preservation of the housing stock in accordance with federal laws and other regulatory legal acts Russian Federation.

23. In solving the overhaul of the premises, the owners of the premises have the right to provide for the replacement of elements of common property if necessary to eliminate their moral wear.

24. Information about the composition and condition of the general property is reflected in the technical documentation for the apartment building. Technical documentation for a multi-apartment building includes:

a) documents of technical accounting of a housing stock containing information on the state of the common property;

Change information:

Decree of the Government of the Russian Federation of December 25, 2015 N 1434 item 24 is supplemented by sub-clause A.1

a.1) Documents on the established collective (general-purpose) accounting devices and information on the repair, replacement, calibration, information about equipping premises in an apartment building with individual, common (apartment) metering devices, including information about each installed individual, general (apartment) Accounting Device (Specifications, Year of installation, Replacement or verification), date of the last test of the technical condition and the latest testing of the testimony;

b) documents (acts) on the acceptance of the results of work, estimates, descriptions of work on conducting the current repairs, the provision of services for the main property of the owners of the premises in an apartment building;

c) acts of inspection, audit status (testing) of engineering communications, accounting devices, mechanical, electrical, sanitary and other equipment, including equipment for disabled people and other small groups serving more than one premises in an apartment building, building parts of the apartment building houses (roofs, enclosing the carrying and non-permanent designs of an apartment building, objects located on the land, and other parts of the common property) for compliance with their operational qualities established requirements, inspection log;

Change information:

Decree of the Government of the Russian Federation of December 25, 2015 N 1434 Item 24 supplemented with subparagraph B.1

b.1) Acts of readiness checks for heating period and issued preparedness passports of an apartment building to the heating period;

d) Instructions for the operation of an apartment building in the form established by the federal executive body, carrying out functions on the development of public policy and regulatory legal regulation In the field of construction, architecture, urban planning and housing and communal services.

This instruction includes the recommendations of the developer (contractor) on the maintenance and repair of common property, the recommended service life of individual parts of the common property, and may also include the recommendations of designers, construction materials and equipment suppliers, subcontractors.

25. The developer carrying out construction, overhaul or reconstruction of an apartment building is obliged to transfer to receipt within one month after receiving permission to introduce an object into operation of the instance of the operating manual of an apartment building (each on paper and electronic media):

the first copy - the partnership of the owners of housing, created in accordance with Article 139 of the Housing Code of the Russian Federation by persons who will belong to the ownership of the premises in a multi-family house under construction;

the second copy - at the request of the first appealing person who is the owner of the residential premises in such a house (if the partnership is not created), or the persons who have taken from the developer after issuing permission to enter an apartment building to operate the premises in this house under the transfer certificate or other transmission document;

the third copy - to the municipal archive of the urban settlement or municipal district, in which the apartment building is located.

26. In other documents related to the management of the apartment building include:

a) a copy of the cadastral plan (cards) of the land plot certified by the body engaged in the management of the State Land Cadastre;

b) an extract from the registry containing information on registered rights to real estate objects that are common property;

c) certified by the authorized body of local self-government a copy of the city-planning plan of the land plot on the prescribed form (for apartment houses, construction, reconstruction or overhaul of which were carried out on the basis of the development permit obtained after the Government of the Russian Federation of the Urban Planning Plan of the Land Region);

d) documents in which the content and scope of servitude or other encumbrances are indicated, with an application certified by the appropriate organization (body) on state accounting of objects real Estate The plan, which marks the scope of the action and the border of the servitude or other burdens, relating to the part of the land plot (if there is a servitude);

e) project documentation (a copy of the project documentation) on a multi-apartment building, in accordance with which construction (reconstruction) of an apartment building (if available);

d.1) Register of owners of premises in an apartment building, the maintenance of which is provided for by part 3.1 of Article 45 of the Housing Code of the Russian Federation, as well as compiled, taking into account the requirements of the legislation of the Russian Federation on the protection of personal data, a list of persons using common property on the basis of contracts (by decision of the General Assembly owners of premises in an apartment building;

Change information:

Decree of the Government of the Russian Federation of December 25, 2015 N 1434 item 26 is supplemented by subparagraph D.2

d.2) agreements on the use of the common property of the owners of the premises in an apartment building;

Change information:

Decree of the Government of the Russian Federation of December 25, 2015 N 1434 Paragraph 26 is supplemented by subparagraph D.3

d.3) Originals of decisions and protocols of general meetings of the owners of premises in an apartment building;

(e) Other documents related to the management of an apartment house, the list of which is established by the decision of the general meeting of the owners of the premises.

27. Responsible persons are obliged to take, storing and transferred in the established legislation of the Russian Federation technical documentation At the apartment building and other documents related to such an apartment building, the keys to the premises that are part of the common property, electronic access codes for equipment included in the composition of the common property, and other technical means And the equipment necessary for the operation of an apartment building and management of them, to make the necessary changes in such documents related to the management of common property.

III. The owners of the premises of general costs for the maintenance of common property

28. The owners of the premises are obliged to carry the burden of costs for the mainstream content in proportion to its shares in the right common property On this property by depositing:

a) fees for the maintenance of the residential premises in an apartment building - in the case of managing an apartment building of the management organization or directly by the owners of the premises;

b) mandatory payments and contributions of the owners of premises that are members of the partnership of the owners of housing, housing, housing and construction cooperative or other specialized consumer cooperative. At the same time, the owners of premises that are not members of these organizations make a fee for the content of the residential premises in accordance with Part 6 of Article 155 of the Housing Code of the Russian Federation.

29. Costs for the maintenance of residential premises are determined in the amount ensuring the content of common property in accordance with the requirements of the legislation of the Russian Federation, including the payment of expenses for the maintenance of domestic engineering systems of electro, heat, gas and water supply, drainage expenses, water, hot water, electrical energy consumed when performing the minimum list of necessary to ensure proper maintenance of common property in an apartment building and work in order to maintain common property in an apartment building, wastewater leads for the purpose of maintenance of common property in an apartment building (except in cases When the cost of such utility resources in an apartment building is included in the communal services fees consumed when the content of common property in an apartment building, in accordance with paragraph 40 of the rules for the provision of utilities), reasonable expenses for recovery Debt on paying for residential premises and utilities, on removing metering devices, content information systemsproviding collecting, processing and storing data on payments for residential premises and utilities, billing documents for paying for residential premises and utilities.

From January 1, 2017, the costs of cold water, hot water, wastewater, electrical energy, consumed when performing the minimum list of needed to ensure proper maintenance of common property in an apartment building (except in cases where the cost Such utility resources in an apartment building are included in the communal services fee, consumed when the content of common property in an apartment building, in accordance with paragraph 40 of the rules for the provision of public services).

With the initial inclusion of the specified costs of paying utility resources to ensure proper maintenance of common property in an apartment building, their size may not exceed the cost of consumption of utilities for general-purpose needs established by the subject of the Russian Federation as of November 1, 2016

With subsequent inclusions, the amount of these expenses to pay for utility resources consumed when the content of common property in an apartment building is determined based on the consumption standards for the relevant types of utility resources in order to maintain common property in an apartment building approved by the state authorities of the constituent entities of the Russian Federation in the manner prescribed by the Government The Russian Federation, on tariffs established by the state authorities of the constituent entities of the Russian Federation in the manner prescribed by the Federal Law. In the event that the list of works on the content of common property exceeds the minimum list, the general meeting of the owners of the premises in an apartment building has the right to decide on the inclusion in the fee for the content of the residential premises, the costs of acquiring the volume of utility resources consumed when the general property in an apartment building, including exceeding Regulations for consumption of relevant types of utility resources in order to maintain common property in an apartment building.

The size of the board for the content of residential premises in terms of the payment of utility resources consumed when the content of common property in an apartment building is reflected in the payment document by a separate line for each type of resources.

a) the owners of the premises - at the expense of own funds;

b) owners of residential premises - citizens who have the right to subsidies to pay for residential premises and utilities - at the expense of own funds using subsidies provided to them;

c) owners of residential premises - individualswhich received (receiving) in accordance with federal laws, the laws of the constituent entities of the Russian Federation and regulatory legal acts of local authorities compensation for expenses (part of the costs) to pay for residential premises and utilities or cash payments provided as measures social support citizens to pay for residential premises and utilities provided from relevant budgets - at the expense of own funds using compensation for paying for residential premises and utilities or relevant cash payments;

d) owners of residential premises - citizens who received (receiving) benefits for paying residential premises and utilities, before making changes to federal laws and other regulatory legal acts in terms of replacing the procedure for providing benefits to payments for residential premises and utilities for the procedure for providing In accordance with Article 160 of the Housing Code of the Russian Federation of Compensation - at the expense of its own funds, taking into account discounts established by federal laws and other regulatory legal acts, adopted before the enactment of the Housing Code of the Russian Federation, and subventions provided from the relevant budgets for the implementation of target expenses related with the provision of these discounts.

31. In determining the size of the board for the maintenance of the residential premises in an apartment building, in which the housing owners are not created or a housing cooperative or other specialized consumer cooperative, the decision of the general meeting of the owners of the premises in such a house is taken for a period of at least one year, taking into account the proposals of the managing Organizations. The management organization is obliged to submit to the owners of the premises in such a house. A proposal for the amount of fee for the maintenance of residential premises in an apartment building is no later than 30 days before the day of the general meeting of the owners of the premises in this house in order to make a decision on determining the size of the board for the maintenance of the residential premises. In an apartment building, by placing such a proposal on bulletin boards located in all entrances of an apartment building or within the land site, which is located a multi-apartment building. In the proposal of the management organization about the amount of the fee for the maintenance of the residential premises in an apartment building should contain calculation (estimates) and the rationale for the size of the board for the content of the residential premises, and in case the size of such a board exceeds the size of the board for the maintenance of the residential premises for the owners of residential premises, which The decision was made to choose a method for managing an apartment building established by the local government authority (in the constituent entities of the Russian Federation - Moscow, St. Petersburg and Sevastopol - the authority of the state power of the relevant subject of the Russian Federation, if the law of the relevant constituent entity of the Russian Federation has not been established that these powers carried out by local governments in Intorod municipalities), Including the rationale for such an exception, which provides for detailing the size of the fee, indicating the calculation of the annual value of each type of work and services for the maintenance and repair of common property in an apartment building, indicating the periodicity of their implementation. The specified board size is set to the same for all owners of the premises.

32. When directly managed by an apartment building owners of the premises, the size of the fee for the content of the residential premises complies with the size of fees for services and work in accordance with the contracts concluded by the owners of premises with persons providing services and (or) work on the basis of a decision (decisions) of the General Assembly of Owners premises.

At the same time, the composition of this fee does not include the cost of paying utility resources consumed when the content of common property in an apartment building.

33. The size of mandatory payments and (or) contributions related to the cost of the mainstreaming costs, for the owners of the premises, which are members of the partnership of owners of housing, housing, housing and construction or other specialized consumer cooperative, as well as the size of the fee for the maintenance of residential premises for The owners of the premises that are not members of these organizations are determined by the management bodies of housing owners or by the management bodies of housing, housing and construction or other specialized consumer cooperatives based on the approved management of the estimates of income and costs for the content of common property for the relevant year.

The specified amount of payments and (or) contributions from January 1, 2017 also includes the costs of the partnership of the owners of housing, housing, housing and construction or other specialized consumer cooperative to pay for utility resources consumed in the content of common property in an apartment building in accordance with paragraph 29 of these rules.

34. In the event that the owners of the premises did not decide on the method of managing an apartment building, the amount of fees for the maintenance of the residential premises made by the owners of the premises is established by the local government authority (in the constituent entities of the Russian Federation - the cities of the federal significance Moscow, St. Petersburg and Sevastopol - the state The authorities of the relevant subject of the Russian Federation, if the law of the relevant constituent entity of the Russian Federation has not been established that these powers are carried out by local self-government bodies of internal municipalities) according to the results of an open competition conducted in installed mannerequal to the price of a contract of management of an apartment building. The price of a contract contract for the apartment building is established equal to the size of the fee for the content of the residential premises specified in the competition documentation.

These rules indicated in clauses 31 - 34 of these rules for the content of the residential premises and the amount of mandatory payments and (or) contributions related to the cost of the mainstreaming costs should be proportioned by the approved list, the volume and quality of services and work.

36. In the event that the owners of the premises at the General Meeting chose a way to directly manage an apartment building, but did not make a decision to establish the size of the fee for the maintenance and repair of residential premises, local governments (in the subjects of the Russian Federation - the cities of the federal significance Moscow and St. Petersburg - The state authorities of the relevant subject of the Russian Federation) in accordance with Part 4 of Article 158 of the Housing Code of the Russian Federation establish the amount of fees for the maintenance and repair of residential premises made by the owners of the premises, based on the cost of services and works included in the decision of the General Meeting of Owners of the List of Services and works performed by persons carrying out the relevant activities.

37. When adopting a general meeting of the owners of the premises of the decision on the payment of expenditures on the overhaul of an apartment building in accordance with Article 158 of the Housing Code of the Russian Federation, the size of the capital repairs is determined, taking into account the proposals of the management organization on the period of overhaul, the required amount of work, the cost Materials, procedure for financing repair, deadlines for expenses and other proposals related to the conditions for overhaul.

38. When managing an apartment building of the managing organization, owners of premises in state or municipal property, in accordance with Part 4 of Article 155 of the Housing Code of the Russian Federation, carry the costs of maintaining common property, taking into account the fee for the maintenance of residential premises by employers with residential premises of the state or municipal housing Foundation. If the size of such residential buildings by employers is less than the board size set in the management contract, the remaining part of the board is made by the signage of these residential premises in the manner of the manner.

38.1. In the event that the owners of the premises in an apartment building before January 1, 2013 did not ensure the equipment of such a home by the collective (generalical) instrument of accounting of the utility resource used, and at the same time in accordance with Part 12 of Article 13 Federal Law "On energy saving and increasing energy efficiency and on making changes to individual legislative acts of the Russian Federation" was established a collective (generalical) accounting device, the owners of the premises are required to pay the costs of installing such an accounting device on the basis of accounts and in the amount specified in the second paragraph of the present Point, except when such expenses were taken into account as part of the fee for the maintenance of the residential premises and (or) as part of the homeowners established for members of the owners of housing or a housing cooperative or other specialized consumer cooperatives of mandatory payments and (or) fees related to payment of expenses On the maintenance, current and overhaul of the common property.

Accounts for payment for the installation of a collective (generalic) accounting device with an indication of the total amount of expenses for the installation of such an accounting device and the share of expenditures for the installation of such an accounting device, the burden of which is the owner of the premises, is set by the owners of the premises by the Organization in accordance with Part 12 of Article 13 Federal Law "On Energy Saving and Enhancing Energy Efficiency and Amendments to Selected Legislative Acts of the Russian Federation" Installation of a collective (generalic) accounting device. The share of expenses for the installation of a collective (general-purpose) accounting device, the burden of which is the owner of the premises, is determined on the basis of its share in the right of common property for general property.

In disagreement with the amount specified in the amount of costs for the installation of a collective (generalic) accounting device and (or) expenses related to it, the owner of the premises are entitled to apply to the organization that made such an accounting device and an invalid account, with disagreements, and when disagreements are unresolved, has the right to appeal The existed account in the manner prescribed by the legislation of the Russian Federation.

Citizens - the owners of the premises in an apartment building produce payment of invoices in accordance with Part 12 of Article 13 of the Federal Law "On Energy Saving and to Enhance Energy Efficiency and Amendments to Certain Legislative Acts of the Russian Federation".

Change information:

Decree of the Government of the Russian Federation of May 6, 2011 N 354 Rules are supplemented by clause 38.2

38.2. The owners of the premises have the right to decide on the conclusion of an energy service agreement (contract) aimed at saving and (or) improving the efficiency of utility consumption when using common property (hereinafter - an energy service contract for public needs), with a management organization, a home owner partnership, housing, housing -reat cooperative or other specialized consumer cooperative or entitled specified organizations, partnerships or cooperative powers to conclude in the interests of the owners on their own behalf or on behalf of the owners of the Energy Service Treaty for general-friendly needs with the organization providing energy service services.

The energy service contract for general workmen with the management organization is concluded separately from the contract of management of a multi-family house.

With direct control of the apartment building, the owners of the premises in an apartment building have the right to decide on the conclusion of an energy service contract for general-friendly needs with a resource-supply organization or other organization providing energy service services.

38.3. The decision of the owners of the premises specified in paragraph 38.2 of these Rules is made at the general meeting of the owners of the premises and should contain including the following conditions for the conclusion of an energy service contract for general-purpose needs:

the magnitude of the economy of utility resources in physical terms (reduction in comparable conditions of volume (quantity) of communal resources consumed for the general communal needs), which should be ensured as a result of the implementation of the Energy Service Treaty for generalic needs, and the period necessary to achieve such a value of savings;

the price of an energy service contract for general work and the procedure for its payment;

the term of the energy service contract for general business needs.

Exemplary conditions of the Energy Service Treaty for general-purpose needs are approved by the Ministry of Construction and Housing and Communal Services of the Russian Federation as agreed with the Ministry of Economic Development of the Russian Federation.

38.4. Payment of the price of the energy service contract for general business needs is carried out separately from the fee for utilities and fees for the maintenance of the residential premises.

Change information:

Decree of the Government of the Russian Federation of May 6, 2011 N 354 Rules are supplemented by paragraph 38.5

38.5. The price of a power service contract for general business needs is determined by the agreement of the parties to such a contract.

IV. Control over the content of common property

39. State control over the content of common property is carried out by federal executive bodies and the executive authorities of the constituent entities of the Russian Federation within its competence in accordance with the legislation of the Russian Federation.

40. Owners of the premises in accordance with the terms of the contract or the constituent documents of the Association of owners of housing, housing, housing and construction cooperative or other specialized consumer cooperative is entitled:

a) receive from responsible persons no later than 5 working days from the date of reference information about lists, volumes, quality and frequency of services rendered and (or) performed works. In the contract, the specified period may be reduced;

b) check the volume, quality and frequency of service and performance of work (including through relevant examination);

c) demand from responsible persons to eliminate the identified defects and check the completeness and timeliness of their elimination.

41. The owners of the premises are responsible for the proper content of the common property in accordance with the legislation of the Russian Federation.

42. Managing organizations and persons providing services and performing work with direct management of an apartment building are responsible for the owners of the premises for violation of their obligations and are responsible for the proper maintenance of common property in accordance with the legislation of the Russian Federation and the Treaty.

rules
changes in the size of the board for the maintenance of the residential premises in the case of providing services and work on the management, maintenance and repair of common property in the apartment building of improper quality and (or) with interruptions exceeding the established duration
(appliance. Decree of the Government of the Russian Federation of August 13, 2006 N 491)

With changes and additions from:

1. These Rules establish grounds and procedure for resizing fees for the maintenance of residential premises in the event of the provision of services and work on the management, maintenance and repair of common property in an apartment building (hereinafter referred to as services, work, general property) inadequate quality and (or) With interruptions exceeding the set duration (hereinafter referred to as the size of the board).

2. These rules do not apply to relations arising from the payment of the costs of maintaining and repairing the common property with owners of premises in an apartment building (hereinafter - the owners of the premises), which are members of the residential owners, housing, housing and construction cooperative or other specialized consumer cooperative .

3. For the purposes of these rules, service and work are considered to be or fulfilled with improper quality in case of their non-compliance with the requirements of the rules for the maintenance of common property in an apartment building, rules for the provision of utilities to citizens, other requirements of the legislation of the Russian Federation and the terms of the contracts specified in paragraph 5 of these Rules .

4. For the purposes of this Rules, the established duration of interruptions in the provision of services and the performance of work is the maximum duration of interruptions in the provision of services and work, determined in accordance with the requirements of the rules for the maintenance of common property in an apartment building, rules for the provision of utilities to citizens, other requirements of the legislation of the Russian Federation and the terms of the contracts specified in paragraph 5 of these Rules.

5. In the management agreement of the apartment building, a contract for the content and repair of common property, concluded with the partnership of owners of housing, housing, housing and construction cooperative or other specialized consumer cooperative, a contract with services that provide services and (or) carrying out work on maintenance and repair General Property with direct management of an apartment building, a smaller duration of interruptions can be established in the provision of work compared with the requirements specified in paragraph 4 of these Rules, if this does not lead to a decrease in the quality of the content and repair of common property.

6. In cases of providing services and performing the work of improper quality and (or) with interruptions exceeding the established duration, the management bodies of the homeowners of housing, housing, housing and construction cooperative or other specialized consumer cooperative, managing organization, and with direct management of the apartment building of the person Service and (or) performing work (hereinafter referred to as responsible persons) are obliged to reduce the amount of fees for the maintenance and repair of residential premises to the owners of the premises in the manner prescribed by these Rules.

6.1. In case of non-fulfillment of work on the equipment of an apartment building with a collective (generalicist) accounting device for the established decision of the owners of the premises, the deadlines and inclusion of expenses for the installation of the accounting device in the board for the content of the residential premises The size of the fee for the maintenance of the residential premises, accrued owners of the premises, should be reduced For the amount defined in accordance with paragraph 10 of these Rules.

With a decrease in the size of the fee for the maintenance of the residential premises in the specified case, the person responsible for the maintenance of an apartment building is not entitled to demand from the owners of the compensation of the actually incurred spending on the installation of a collective (generalic) accounting device that are not secured in the fee for the maintenance of residential premises.

7. The owners of the premises are entitled to apply to a statement about changing the amount of fees to a responsible person, and the employers of residential premises held under a social hiring agreement or a contract of hiring residential premises of the State or Municipal Housing Fund (hereinafter referred to as the employer). When managing an apartment building management organization, employers have the right to apply for a change in the size of the board to the relevant managing organization.

8. An application for a change in the size of the board can be sent in writing or done orally within 6 months after an appropriate violation and is subject to mandatory registration by the face to which it is directed.

9. A person who, in accordance with paragraph 7 of this Rules, is aimed in writing or has been verbally, it is obliged to directly send the owner of the premises or the employer, according to the date of its receipt, registration number and subsequent satisfaction or Refusal to satisfy it with the reasons for refusal.

With the personal appeal on the instance of the statement of the owner of the premises or the tenant of the residential premises, a mark is made of the date of its reception and registration number.

10. In cases specified in paragraph 6 of these Rules, the size of the fee for the content of the residential premises decreases in proportion to the number of full calendar days of violations from the value of the relevant service or work in the composition of the monthly fee for the content of the residential premises. The size of the reduction of the board for the content of the residential premises is determined by the formula:

P y Delta p \u003d ---- x n n d m Where: Delta P is the size of reducing the board for the content of the residential premises (rubles); P - the cost of the relevant service or work in the composition of the monthly fee for the content of y of residential premises (rubles); n - the number of calendar days in a month; M n - The number of complete calendar days, during which they turned out to be (or) D services or work of improper quality and (or) with interruptions exceeding the established duration.

11. When managing a multi-family house management organization cost individual services or work (PY) included in the list of services and works on the maintenance and repair of common property included in the fee for the maintenance of the residential premises established for employers by the authorized body of local self-government, is reflected in the estimate sent by the management organization that carries out the management of an apartment building in which a multi-apartment house in which There are residential premises of the state or municipal housing stock, within 10 working days after the establishment for the cost of the fee for the content of the residential premises.

12. To reduce the size of the board for the content of the residential premises set for the employers, the management organization uses information on the cost of individual services or works (PY) contained in the estimate directed by the authorized body of local self-government in accordance with paragraph 11 of these Rules.

13. When managing an apartment house of housing owners, housing, housing and construction cooperative or other specialized consumer cooperative or with direct management of the owners of the premises, a change in the size of the employers' fee is carried out by the Moderator in accordance with these Rules.

14. A change in the size of the board is not allowed if the provision of services and the work of improper quality and (or) with interruptions exceeding the established duration is associated with the elimination of the threat of life and health of citizens, the prevention of damage to their property or due to the action of force majeure circumstances.

15. The fact of identifying improper quality of services and works and (or) exceeding the established duration of interruptions in the provision of services or performance of work is reflected in the act of quality disorders or exceeding the established duration of the interruption in the provision of services or work. The specified act is the basis for reducing the size of the board for the content of the residential premises.

16. Act of violation of the quality or exceeding the established duration of the interruption in the provision of services or performance is drawn up in the manner prescribed by the rules for the provision of utilities to citizens to compile an act of failure to provide or provide utilityful quality utility services.

Change information:

Rules are complemented by clause 17 from October 24, 2018 - Resolution of the Government of Russia dated October 12, 2018 N 1221

17. In the event that, according to the results of the execution of the contract of management of the apartment building, the management organization obtained savings in accordance with Part 12 of Article 162 of the Housing Code of the Russian Federation, in determining the quality of services rendered and (or) work performed on the management of an apartment building rendered and (or) work performed on the maintenance and repair of common property in an apartment building provided for in the Department of Management of the Apartment House, the quality of such services and (or) works are considered inappropriate, if the inadequate quality of such services and (or) works for which the management organization presented a report on The fulfillment of the said agreement was drawn up an act of violation of the quality or exceeding the established duration of the interruption in the provision of services or work.